Legal
Privacy Policy
Last updated: 29 August 2026
When we say "we", "us", "our" or "TERA PROJEKT", we mean TERA PROJEKT d.o.o., registered at Bisačka 14, 10000 Zagreb, Republic of Croatia. As the provider of this website and of commercial intermediation, construction, design and construction supervision, real estate management, property rental and maintenance, real estate brokerage, and tourism services, we are committed to protecting your privacy and your personal data. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us regarding a stay at Villa Azure Oasis, Krčka ulica 61, 51521 Punat, Island of Krk, Croatia.
1. Who We Are
Villa Azure Oasis is operated by TERA PROJEKT d.o.o. For any questions about this policy or your personal data, you can contact us using the details at the bottom of this page.
2. What Information We Collect
We collect information you provide directly to us, such as when you submit an inquiry through our website. This may include:
- Your name and contact details (email address, phone number)
- Your intended arrival and departure dates
- The number of guests and any message you include
We do not collect payment information through this website — any booking payments are arranged separately and directly with us.
3. How We Use Your Information
- To respond to your inquiry and check availability
- To communicate with you about a potential or confirmed booking
- To comply with legal or accounting obligations related to guest registration, where required by Croatian law
We do not sell, rent or trade your personal information to third parties.
4. Legal Basis for Processing
We collect, process and use your personal data only with your consent and in accordance with applicable law. We collect, process and use only the personal data necessary to carry out our services or that you have voluntarily provided to us — for example when you submit the inquiry form, or to take steps prior to entering into a contract with you (i.e., arranging your stay). Personal data means any data that can be used to identify you, such as your name, address, email address and phone number.
5. Data Retention
We retain inquiry and booking-related personal data only for as long as necessary to respond to your request, manage your stay, and meet any applicable legal, accounting or tax obligations, after which it is deleted or anonymised.
6. Marketing Communications
Where you have registered on our website or otherwise agreed to receive them, we may use your details for marketing purposes, including postal marketing activities where legally permitted. You can withdraw this consent at any time by emailing us at info@luxury-villa-croatia.eu. We regularly give our contacts the option to decide whether they wish to be removed from lists used for marketing campaigns.
7. Your Rights
Under the EU General Data Protection Regulation (GDPR), you have the right to free access to information about the personal data we hold about you, and the right to correction, deletion or restriction of that data, as well as the right to data portability and to object to processing. To exercise any of these rights, please email us at info@luxury-villa-croatia.eu or write to us at TERA PROJEKT d.o.o., Bisačka 14, 10000 Zagreb, Croatia. Please also let us know of any changes to your personal data.
8. Use of Cookies
To keep our website running and make sure it works properly when you visit it, TERA PROJEKT uses technology commonly known as "cookies". Cookies are small files sent to your computer, mobile device or other technology, which we may later access. They can be temporary or permanent. Thanks to cookies, you can browse our website without difficulty, and it can show you results that are relevant to you. Cookies show us what interests you and other visitors to our website, which helps us improve it for everyone.
Essential cookies — Essential cookies make the site usable by enabling basic functions such as navigating the site and accessing secure areas. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expires | Type |
|---|---|---|---|---|
| cookieConsent | villa-azure-oasis.com | Remembers your cookie consent choice for this domain. | Persistent (stored in your browser) | Local storage |
For the full list of cookies we use, and step-by-step instructions on how to manage or disable cookies in every major browser on PC and Mac, please see our separate Cookie Policy.
9. Data Security
All data about our users and contacts is kept strictly confidential and is only accessible to staff who require it to perform their work. All our staff and business partners are responsible for upholding the principles of privacy protection, and we take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
10. Changes to This Policy
We may change this Privacy Policy at any time and from time to time. Any update takes effect as soon as it is published on this page, including via a revised version of this Privacy Policy or another notice on the website. We recommend checking this page periodically to stay informed of changes that may affect you — your continued use of the website means your continued agreement to be bound by this Privacy Policy.